Simplify Feedback with

Voice & Emoji-Based

Surveys.

Take advantage of the first voice-enabled feedback collection app with ready templates for every industry.

Gather insights in seconds via QR codes, emojis, star ratings, and voice notes, whichever format suits your industry needs best
all linked to real-time dashboards.

Benefits & ROI

Increase

response rates with intuitive emoji and voice feedback.

Reduce

manual compilation of paper forms and Excel sheets.

Enhance

customer satisfaction by acting on real-time feedback.

Deploy

Deploy in minutes with QR codes, no app installation required for customers.

Problems with Basic Collection Methods

Low response rates due to lengthy forms

Struggle to get authentic voice-based feedback

No instant dashboards to view customer sentiments

Difficulty customising feedback for different industries

Dashboard Features for Stakeholders

SUPERVISOR & FRONTLINE DASHBOARD

  • Real-time individual feedback entries with alerts on negative feedback.
  • Performance rating summary by shift or staff.

OPERATIONS & MANAGEMENT DASHBOARD

  • Location-wise CSAT (Customer Satisfaction Score) heatmap.
  • Daily, weekly, and monthly trend analysis for decision-making.
  • Identify top-performing and underperforming areas.

Key Features of INBO

Digital Feedback App